FAQ: the Paris Saint-Germain Women's team answers all your questions
Welcome to the FAQ page of Paris Saint-Germain Women!
How to buy tickets, how to get to Jean Bouin or Georges-Lefèvre Stadium, watching PSG Women’s team away from home… Look no further, we have the answers to all your questions!
1 –TICKETS TO WATCH PARIS SAINT-GERMAIN’S WOMEN’S TEAM AT JEAN BOUIN STADIUM
How do I buy tickets for a Paris Saint-Germain Women’s match at Jean Bouin Stadium?
You have various options:
- Visit our website /fr/footfem
- Call +33 (0)8 92 72 75 75
- On the day of a match, head to the Espace Service in Jean Bouin Stadium (open 90 minutes before kick-off) to see if there are any tickets available.
What are the official channels for buying tickets for Paris Saint-Germain Women’s matches at Jean Bouin Stadium?
The only official channel for purchasing tickets for Women’s matches is the official ticketing website: /fr/footfem.
How many tickets can I purchase?
You can buy up to 6 tickets per match from the official ticketing website: /fr/footfem.
2 – TICKETS TO WATCH PARIS SAINT-GERMAIN’S WOMEN’S TEAM AT GEORGES-LEFÈVRE STADIUM
How do I buy tickets for a Paris Saint-Germain Women’s match at Georges-Lefèvre Stadium?
You have various options:
- Visit our website /fr/footfem
- Call +33 (0)8 92 72 75 75
- On the day of a match, head to the ticket office of the Georges Lefèvre stadium (open 1 hour before kick-off) to see if there are any tickets available.
What are the official channels for buying tickets for Paris Saint-Germain Women’s matches at Georges-Lefèvre Stadium?
The only official channel for purchasing tickets for Women’s matches is the official ticketing website: /fr/footfem.
How many tickets can I purchase?
You can buy up to 6 tickets per match from the official ticketing website: /fr/footfem.
3- E-TICKETS / M-TICKETS
What is the difference between an e-ticket and an m-ticket?
E-tickets are printable tickets, presented on paper at the stadium entrances.
M-tickets are designed for smartphones and enable you to scan your own ticket at the stadium entrances, using your phone. After you have received your confirmation email on your smartphone, open the attached file and add it to the appropriate app: Passbook (iPhone) or PassWallet (Android). This is the only way to ensure your m-ticket can be read by the scanner.
For more information, visit /modes-obtention
How do I download my e-tickets or m-tickets?
At Paris Saint-Germain, all tickets purchased are issued as electronic tickets: either e-tickets or m-tickets. Both formats can be downloaded from the MY TICKETS section of your client account, around 21 days before match day.
You must then print out your e-ticket or download your m-ticket onto your smartphone in order to access the stadium. Paris Saint-Germain tickets must be assigned to a ticket-holder, and you will be asked to show proof of ID at the stadium entrance.
Do I have to print my e-tickets?
No, you can also present them as m-tickets on your smartphone. To do this, select the SEND M-TICKET option in the MY TICKETS section of your account.
Please maximise your phone screen’s brightness setting when scanning your m-ticket. (Please note: If your phone screen is cracked, the scanner will not be able to read your m-ticket.)
4- PREPARING YOUR TRIP TO JEAN BOUIN STADIUM
How do I get to Jean Bouin Stadium?
By car: If you are travelling to Jean Bouin Stadium by car, take the Porte d’Auteuil exit on the northern ring road, or the Porte d’Auteuil / Porte Molitor exit on the southern ring road. There is a car park near Jean Bouin Stadium.
By metro: You can travel to Jean Bouin Stadium on line 9 (Porte de Saint-Cloud) and line 10 (Porte d’Auteuil).
By bus: No.22, 62, 72, 175, 189, 289 and PC1 stop at Porte de Saint Cloud. Bus No.32 and 52 stop at Porte d’Auteuil.
By Vélib: The following Vélib stations are located near Jean Bouin Stadium:
Station No.16036, Place de la Porte Molitor
Station No.16040, 73 bis, Boulevard Exelmans
Station No.16035, Allée des Fortifications
Is there a left luggage office in Jean Bouin Stadium?
There is a left luggage area for helmets, small bags, umbrellas, etc. just inside the stadium entrance.
Are there any refreshments available inside Jean Bouin Stadium?
There are various refreshment areas inside the "Parc des Princes" stand.
When are the dates and times of the matches confirmed?
The dates and times of the matches may be changed by the LFP (Professional Football League) up until 10 days before the match.
You can see our calendar of fixtures on our website by clicking here: /fr/footfem/calendrier-des-matchs
What time do the Jean Bouin Stadium gates open?
Except on special occasions, the gates open 90 minutes before kick-off. We recommend getting to the stadium as early as possible. Do not forget your ticket – either printed out or downloaded onto your smartphone – and your proof of ID.
Please note: Once you leave the stadium, you will not be allowed back in.
5- PREPARING YOUR TRIP TO GEORGES-LEFÈVRE STADIUM
How do I get to Georges-Lefèvre Stadium?
By car: If you are driving to Georges-Lefèvre Stadium, take the N184 or the D284. They will take you to the nearest car parks to the complex.
By RER A: Get off at Saint-Germain-en-Laye. It is a 30-minute walk from the station to Georges-Lefèvre Stadium.
When are the dates and times of the matches confirmed?
The dates and times of the matches may be changed by the LFP (Professional Football League) up until 10 days before the match.
You can see our calendar of fixtures on our website by clicking here: /fr/footfem/calendrier-des-matchs
What time do the Georges-Lefèvre Stadium gates open?
Except on special occasions, the gates open 1 hour before kick-off.
We recommend getting to the stadium as early as possible. Do not forget your ticket – either printed out or downloaded onto your smartphone – and your proof of ID.
Please note: Once you leave the stadium, you will not be allowed back in.
Are there any refreshments available inside Georges-Lefèvre Stadium?
There is a refreshment area located behind the main stand.
Is there a left luggage office in Georges-Lefèvre Stadium?
There is a left luggage area for helmets, small bags, umbrellas, etc. just inside the stadium entrance.
6 – WATCHING A PARIS SAINT-GERMAIN WOMEN’S MATCH AS A DISABLED SPECTATOR
How to get tickets
If you are disabled and would like to attend a Paris Saint-Germain Women’s match, please contact us at the following address: billetterie-pmr@psg.fr
7- MY SEASON TICKET
How do I use my Parc des Princes season ticket-holder benefits to get discounted tickets?
As a season ticket-holder for the Parc des Princes, you benefit from a discount on any tickets purchased for Paris Saint-Germain Women’s matches.
To read the pricing conditions, please visit the website: /fr/footfem
Can I reserve a season ticket for Paris Saint-Germain Women’s matches?
We only offer individual tickets for Women’s matches.
Browse all of the offers on our website: /fr/footfem
8- SUPPORTING PARIS SAINT-GERMAIN ON THE ROAD
How can I book a ticket for an away match?
Tickets for away matches are only available for the final phases of French and European competitions, providing Paris Saint-Germain qualify, and/or for one-off away matches organised by the club.
I’ve booked tickets but I can’t see them.
When you book tickets for certain away matches, you will receive a confirmation email within eight days, or sometimes even longer.
Important information: Tickets for away matches cannot be modified, exchanged or refunded. This means that the ticket-holder’s name cannot be changed at a later date.
9- OTHER INFORMATION
How can I check the general terms and conditions of sale?
Click here to check the general terms and conditions of sale: /fr/footfem/infos-pratiques/cgv
10 - Contact
How to contact us?
If you have not found the answer to your question, we invite you to contact us by e-mail or phone:
For questions related to ticketing:
- e-mail: billetterie@psg.fr
- phone: 08 92 72 75 75 (35 euro cents per minute)
For questions related to season ticket:
- e-mail: abonnement@psg.fr
- phone: 09 70 55 75 75 (free line dedicated to season ticket holders)
For questions related to the store service:
- e-mail: customer.services@store.psg.fr
- phone: +33(0)1 76 75 46 13